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|Do you ship to my country?|
|Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.|
|What are my payment choices?|
|During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.|
|When will my order ship and what are my shipping charges?|
|Your order will usually ship within 2-4 business days and depending on where you are located it will take from 2-10 days to be delivered. Our experience has shown that International orders can take up to 30 days for delivery.
Shipping is automatically calculated prior to submitting your payment information. Shipping charges are based on the weight of the items that you purchase and the distance that the package will travel from northern Minnesota where we are located. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
Packages going to customers in Minnesota, Wisconsin, Iowa, Missouri, North Dakota, South Dakota and Illinois with the exception of downtown Chicago will be shipped via Spee-Dee Delivery. You will notice that Spee-Dee is not one of the options in our Shipping Method choices due to technical limitations on our part, but we are proud to offer their services in an effort to save you money and provide you with quicker delivery of your order.
|What is the return policy?|
|It is our desire that you be satisfied with every purchase you make from wolf.org. Do you need a return or exchange? No problem. Please send the item back in the original packaging if possible. Include a copy of your receipt and instructions on how you would like us to proceed. If you are requesting an exchange please include $8.95 for return shipping. It's that easy! Questions? Please contact us at (218) 365-4695 ext 130 for further assistance.|